FAQ - Frequently Asked Questions


Pre-Sales Questions

Q: How do you distribute paid versions?
A: All paid versions are distributes under GNU LGPL (GNU LESSER GENERAL PUBLIC LICENSE - included in downloading archive).

Q: Are ApPHP's scripts absolutely free and open-source?
A: Yes, all our scripts are open-source (including paid versions too), but only free version of each product (if exists) are free of charge. You can use them for yourself or in your projects. All free versions are distributed under GNU GPL (GNU GENERAL PUBLIC LICENSE - included in downloading

Q: Can GNU GPL/LGPL scripts be used on multiple sites/domains?
A: GNU GPL/LGPL software can be used on multiple sites or domains (including running different copies of our scripts at the same time). There is no restriction on the number of installations. You can find more information here.

Q: Can I use these programs in commercial (not open source) applications?
A: Free versions of our products can not be used in proprietary (not open source) software, but all paid versions - can be.

Paid versions of our products can be used with a non-(L)GPLed program, which may be free software or proprietary software. These products can then be distributed under any chosen terms if it is not a derivative work.

IMPORTANT:
1. You shouldn't remove copyrights from source code (your app doesn't have to display copyrights or mention ApPHP).
2. You should include a copy of LGPL license into app distribution.
3. You shouldn't promote your app saying it's based on ApPHP (without asking ApPHP team first).

Q: What type of payments do you accept?
A: We accept Credit Card, Debit Card or PayPal payments.

Note: look HERE how to pay with your Credit Card or PayPal account (PayPal balance). Remember: No PayPal account is needed to purchases our scripts if you select Credit Card option.

New!
Read HERE how you can pay directly with money from your bank account.

Q: How do I get the products, that were ordered by me?
A: After you have placed an order, you will receive an email within few minutes. It will contain order number, payment information, your account details and purchased scripts in archive. From this moment you could also download all selected items and updates, that come in future from your personal account on ApPHP. In some cases we reserve the right to change a download link with a mailing of CD/DVD disk to customer's post address (in this case mailing is free of cost).

Q: May I use your products as a trail (try before purchase)?
A: You may download and use on unlimited basis every product that has a free version (you have to be registered to get links for downloading). Try them before you decide to purchase a paid version. Unfortunately, you cannot try paid versions before purchasing, because all our scripts are fully open-source.

Q: Can I update the order with lifetime updates?
A: You may purchase lifetime updates while ordering a product or later. On ordering simply click on [Change] link and select appropriate updates option, then proceed to checkout. To purchase lifetime updates when you already have a product, simply log into your Customer Account, go to Products -> My Products and click on Buy Updates button that appears near appropriate product.

Q: What are the minimum system requirements for your scripts?
A: To install and run our scripts your web server must meet certain minimum requirements. Most of web hosting companies meet these requirements. In general they are:
  • Web server: Apache, Nginx, or Microsoft IIS.
  • Database: MySQL 4.0 or later.
  • PHP: 5.0 or later.
Of course we have requirements specified for each product separately (generally on the main page in section called "requirements").

Customer Support Questions

Q: How can I subscribe for the site/blog news?
A: Just click here and follow instructions.

Q: How can I find script updates, do I have to keep checking back?
A: We have an optional newsletter and an announcements page where such details can be found. Also you can download updates from your account. To do this, simply log in to your account: http://www.apphp.com/customer/ and select Available Updates from Products menu.

Q: Do you offer support on your free script downloads?
A: No, we do not offer any support on our free products and services.

Q: How do I leave my Feedback?
A: We encourage our members to leave Feedback after purchasing or trying a free product. Even though it's voluntary, leaving Feedback builds trust and lets other customers know about your experience. You can leave a positive, neutral or negative rating!

Click here to Leave Your Feedback!

Q: How to Become an Affiliate?
A: If you have a website and would like to make some real money from ad revenue and other peoples products then affiliate links are the way to go. Follow this link to register with our Free Affiliate Partnership.

Q: What does ApPHP Copyright Removal License mean?
A: The ApPHP scripts, that distributed under GPL/LGPL license are FREE to use (even on commercial websites) as long as the ApPHP copyright information remains intact and visible ("copyright information" is the set of text links located at the bottom of web pages and any other ApPHP related notes in code).

However, if you would like to use the ApPHP scripts without ApPHP copyright information you may do so by purchasing a Copyright Removal License for additional fee:
Check our prices here.

One Copyright Removal License is valid for all copies of a certain ApPHP script for all websites it used.

Here you may find more info about ApPHP Copyright Removal License.

Q: I bought Copyright Removal License. How do I remove ApPHP Copyright notice?
A: Removing of ApPHP Copyright notice related only for ApPHP code and doesn't related to any Third-Party Components, used in our scripts.

1. To remove ApPHP Copyright notice in footer go to General -> Settings -> Visual Settings then change Headers, Footers and META tags test. Apply these changes to all pages.

2. To remove ApPHP Copyright from Administrator Panel, open admin/home.php page and remove all related lines of text with ApPHP Copyright.

3. You may also remove all other ApPHP related notices from the files in script that you may find.

Q: How to redeem Reward Bonus Points?
A: Participants can redeem their points for any of the commercial products/services offered on the Site or use Bonus Points as a voucher for product discount. To use bonus points Participant has to be logged in his/her account. On the checkout page Participant will see button/checkbox "Redeem reward points" that will let him/her select the bonus points he/she wants to use for the current order. The minimal number of Bonus Points that must be used is 10. Bonus Points for the order are immediately deducted from Participant's Point Balance.

Web Development Questions

Q: What to do if I can not run a script?
A: Post your message on the forum with example of your code or error description.

Q: What to do if I found bug/s?
A: Post you message on the forum (recommended) or send us e-mail. You may also write us using Contact Us online form.

Q: If I purchase a script through your site can you make modifications to it?
A: Yes, we have many clients come to us to modify and upgrade their scripts, but you have to contact us to discuss the details of modifications you need.

Q: What is ApPHP Reward Program?
A: The ApPHP Reward Program is a program run by ApPHP through which individuals can earn bonus points by participating in ApPHP Web-developers Community and contributing content to apphp.com. Individuals participating in the Reward Program may redeem their Bonus Points for any ApPHP's products offered through ApPHP site. For more information read ApPHP Reward Program and ApPHP Reward Program Agreement.
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